Refund Policy

Refund Policy for Shree Garud

At Shree Garud IT Solutions Pvt Ltd, we strive to provide high-quality services in software development, digital marketing, and IT solutions. We value customer satisfaction and have designed our refund policy to ensure a fair and transparent process.

Refunds may be considered under the following conditions:

  • Service Not Delivered: If the service has not been initiated within the agreed timeframe.
  • Failure to Meet Agreed Deliverables: If the final deliverable significantly differs from the scope of work outlined in the agreement.
  • Duplicate Payment: If a customer has been charged twice for the same service due to a technical error.

Refunds will not be issued in the following cases:

  • Once a project has been initiated and work has commenced.
  • If the delay in service delivery is due to a lack of response or required inputs from the client.
  • If the customer changes their mind after making a payment.
  • For services that have already been completed as per the agreed scope of work.

To request a refund, the customer must:

  • Email us at sales@shreegarud.com with the order details and the reason for the refund request.
  • Review Process: Our team will review the request within 7 business days and respond with the decision.
  • Refund Processing: If approved, the refund will be processed within 14 business days using the original payment method.

  • Customers can request modifications to the service before final approval, but refunds will not be granted after work has been completed.
  • Subscription-based services (if applicable) can be canceled anytime, but no refunds will be issued for the ongoing billing cycle.

For any refund-related queries, please contact us at:

Shree Garud
Website: www.shreegarud.com
Email: sales@shreegarud.com
Contact: +918527983001